Orders/Shipping Information

Ways to Place an Order:

Online: Orders can be placed through our secured server 24 hours a day.

Phone: Orders can be placed Monday – Friday from 10am to 5pm PST.

(Product shipped within California is subject to a 8.25% tax rate)

Methods of Payment:

We accept Visa, MasterCard, Discover, American Express, Money Orders, Cashier’s Checks, Certified Checks, and Personal Checks. Personal checks will be held until cleared by merchant's bank. Please allow up to ten days.

Back Orders: We will contact you by email with a date of approximate availability. If there are multiple items on order, all items will ship together upon availability.

Shipping Outside the Continental U.S.:

Please email us at support@madisonavenuemutts.com for a quote.